Wisconsin’s lemon law for cars is pretty strict. If a customer demands a refund on a newly bought car that won’t run and can’t be repaired, the manufacturer has to comply within 30 days or pay double the purchase price plus legal fees. Marco Marquez has been fighting Mercedes-Benz for 4 years now over a $56,000 E 320 he bought in 2005 that immediately stopped working. He says the company deliberately stalled on giving him the refund in time, and last week a judge awarded him $482,000. Because the lawsuit keeps dragging on–a judge ruled in his favor in 2007,…
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Jessica Palmer at the blog Bioephemera recently had a bad run-in with a bookseller on Amazon, which she talks about at great length in a post. The mistake she made, she says, was that she didn’t exercise due diligence in researching the seller for complaints, and she didn’t read through all the many reviews on Amazon to see if the negative ones demonstrated a pattern. But her bigger issue is that there’s still no way to shame a bad retailer the way local news stations do with local brick and mortar stores, which is why it’s so important to stick…
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A day after a 2008 Toyota Prius went rogue at speeds over 90mph on a California interstate, Toyota has announced that is adding a few hundred thousand more vehicles to its already record-setting global recall. According to a spokesperson for Toyota, the specifics of the newest additions to the recall list haven’t been announced yet because the car giant “hasn’t developed the remedy yet.” The 2008 Prius was already on the recall list for floormats that were causing the accelerator to stick to the floor of the vehicle, but Toyota had merely been telling owners to remove their floormats until…
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